Just My Life & My Work

[iOS] 烏龍審核 (Oolong Review)

我目前負責維護開發自家產品App,平均每一週都要送審一次,若有緊急bug需要修正,則會在改完後當天送審!

送審是App一大關卡,要是被擋下來,則可能至少需要一天來改善,隔天才會順利趕上再次審核。

我發現⋯⋯審核員並不是每次都是同一位,我有遇到上個版本沒問題的功能,下個版本居然被擋,當時我可是要緊急修正bug呢!

審核員一向根據Apple審核規範來審核App,規則可是相當嚴謹。一旦審核被拒,對開發者如我來說會相當緊張,就是怕影響到產品發佈時程!

這次我遇到烏龍審核被拒,稍微花點時間重現被拒原因,才發現是系統跳出的提示,是網路狀況有問題,然而審核員以為是我Sign In With Apple有問題。讓我差點要把iPhone升級到iOS 13.5.1,才能找出關鍵原因!


來自 Apple

2. 1 Performance: App Completeness
Guideline 2.1 – Performance – App Completeness

We discovered one or more bugs in your app when reviewed on iPad running iOS 13.5.1 on Wi-Fi.

-Unable to log in using Sign-in-withApple

Next Steps

To resolve this issue, please run your app on a device to identify any issues, then revise and resubmit your app for review.

If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.

For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.

Resources

For information about testing your app and preparing it for review, please see Technical Note TN2431: App Testing Guide.

For a networking overview, please review About Networking.

我申訴請他在網路狀況良好下進行測試,當天晚上就這樣立馬審核通過!

我回覆~

Hi,

We try to reproduce the problem that you discovered, however we use sign in with apple to login successfully.

We think the alert you encountered was from system, so we turn off the WiFi and cellular network, then the alert shows up.

We sum up the above situation, guess it is maybe the network problem. Please help us to review our app again, using normal and smooth network to login. Thank you.

此外,審核員回覆我被拒原因的前一則訊息,是別家App被拒的訊息,看來他們後台無法刪除誤傳的訊息,在我看來就覺得好笑~

隨意留個言吧:)~

在下方填入你的資料或按右方圖示以社群網站登入:

WordPress.com 標誌

您的留言將使用 WordPress.com 帳號。 登出 /  變更 )

Google photo

您的留言將使用 Google 帳號。 登出 /  變更 )

Twitter picture

您的留言將使用 Twitter 帳號。 登出 /  變更 )

Facebook照片

您的留言將使用 Facebook 帳號。 登出 /  變更 )

連結到 %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

標籤雲

%d 位部落客按了讚: